Frequently Asked Questions

What do I do if I have questions about my loan?

What is a co-signer?

A co-signer is a person that agrees to join the primary borrower in being responsible for the payment and loan obligation. All co-signers are fully responsible for payment just as the borrower is. You may benefit from using a co-signer if that co-signer strengthens the credit worthiness or ability to pay.

How do I get the Title to my property?

Once you have paid off your Real Estate loan in full, contact us and we will mail your title within 15-30 business days.

What is my current payoff?

You may log in to your account or contact us to see exactly what your payoff is on your real estate loan. Your current balance might not reflect how much you actually have to pay to completely satisfy the loan. Your payoff amount also includes the payment of any interest you owe through the day you intend to pay off your loan. The payoff amount may also include other fees you have incurred and have not yet paid. You cannot receive the Title for your property unless fully paid off.

How do I submit an application?

Click on Submit an application on the Welcome page, walk through the steps it prompts you to.

Can I Make payments online?

Yes, you can make payments anytime online. We accept eChecks (ACH/Bank) payments. For your convenience, we recommend you to set up your account on auto-pay.

May I pay cash?

While we encourage all customers to use our convenient online pay system, we do accept money orders, cashier's checks, or personal checks mailed to the following address: Rex & Associates LLC, PO Box 3570, Hot Springs, AR 71914 Please keep in mind that the USPS postmark on the envelope will determine if your payment has been mailed on time or you have incurred late fees. Our company name, your name, and the property's address must be written on the check! (Or you can attach the voucher/coupon mailed to you at the beginning of each year).

How does the rent-to-own program works?

Once you've lived on a property on a lease for at least 12 months without causing any issues and always paying on time, you will be able to purchase the home, with an 80% of all your last 6-month accrued payments going towards your down payment.